Policies & Returns

Learn About Our Efficient Shipping Policies

At KC:DNA ANIMAL HEALTH, we strive to provide exceptional service alongside top-quality products. One of our shipping policies is to ensure that all orders are shipped within one to three business days, from Monday to Friday, 8 a.m. to 5 p.m. EST, if the item is in stock. For back-ordered items, rest assured we’ll ship the product to you as soon as it becomes available, keeping you informed of the shipping status throughout. Our shipping carriers include USPS, FedEx™, and UPS™ to ensure reliable and efficient delivery of your orders.

Transparent Shipping Rates

There are no returns on any products purchased from this website. All products are sold via box quanties with free shipping.

Contact Us

For more information regarding our policies and returns, please connect with us today. Our team looks forward to attending to your needs.

Privacy Protection

Your privacy is fundamental to us. We collect only the necessary information related to your order, such as billing address, shipping address, email address, and credit card details, all used exclusively to fulfill your order. Your data is safeguarded and never sold or shared with outside parties.

We ensure the highest level of security and encryption for your data, order information, and credit card details during transmission and storage, utilizing secure socket layer SSL encryption and a private, non-shared server. Shop confidently at KC:DNA ANIMAL HEALTH, knowing your privacy and security are paramount to us.